FAQ

Frequently Asked Questions

Get the Answers You Need.

Have questions about life at The Fieldhouse Apartments? We’ve gathered the details you need — from leasing information and pet policies to amenities and neighborhood tips — all in one place. If you can’t find the answer you’re looking for, our friendly team is just a call or click away.

Is there an application and administration fee?

Application Fee $65,
Admin Fee $300 – waived

What lease terms do you offer?

We offer 3-15 month lease terms.

How much is the security deposit?

$200

Is there a deposit alternative option?

We are slowly removing as people move out or renew.

Is renter’s insurance required?

Yes.

When is my rent due?

Rent is due on the 1st day of each month.

How do I pay my rent?

You can pay your rent online through our LOFT Living Resident Portal or through the LOFT Living app.

Are any utilities included?

No.

Are there additional fees I should expect?

Water and Sewer (Metered) $5 service fee and $20 establishment fee.

Monthly fees billed: Valet Waste $32, Pest Control $5, Amenity Fee $15, Common Area Electric $15, Xfinity Internet $65

How do residents submit maintenance requests?

Service requests are submitted via our resident portal, LOFT.

Is 24-hour emergency maintenance available? What qualifies as an emergency maintenance request?

Yes –
• No Hot Water
• No Heat: Should it be below 60 degrees outside
• No Air Conditioning: Should it be above 80 degrees outside
• Clogged Toilet: If a 1×1 apartment with only one toilet
• Water Intrusion or Water Leak
• No Power throughout the apartment: You must verify with Jackson EMC there is not a disconnection
• Fire or Life-Threatening Emergency: Please Call 911

Is there a technology package at this property?

Stratis Smart Home App – This app allows you access to remotely control your front door lock, interior kitchen and bedroom lights.

Xfinity – This will allow you to set up your personal Wi-Fi in your apartment home. You can also download the app once your Wi-Fi is set up to help oversee and manage.

Luxer One – All Packages are delivered to the Luxer One Lockers or Luxer One Package Room.

Do the apartments have a washer/dryer?

Yes washer and dryers are included. Laundry service is not available.

Is parking available and is it included?

Parking Decal is required.
Offer reserved parking for $100/ month.

Is the community pet friendly?

Yes.

What is the pet policy including fees, restrictions and how many pets are allowed per apartment?

Max. 2 pets per apartment home
All pets must be on a leash at all times
All pets must be registered with the office within 24 hours
Pet owners must pick up after their pets
Failure to do so will result in a fine
Visiting Pets are not permitted
The undocumented pet fine is $500.00 per pet
Pet Fee: $400.00 / per pet | Monthly Pet Rent: $25.00 / per pet

Do you offer furnished apartments?

No.

Is there reserved parking or personal garages available?

Yes – $100 monthly

What amenities does this property have?

All updates are sent through the Resident Portal on Loft | Amenity hours are subject to change without notice
Amenity Access by FOB Only | 2 Guest Per Apartment Home | The Lease Holder Must ALWAYS Be With Guests

Sparkling Pools; Location: Main Floor; Hours: 10a-10p
Viewing Deck; Location: Main Floor; Hours: 10a-10p
Fitness Center; Location: 3rd Floor; Hours: 24 hours

Pet Spa; Location: Main Floor; Hours: 10a-10p
Yoga Room; Location: Main Floor; Hours: 24 Hours
Mail Center; Location: Main Floor; Hours: 24 hours

Cap House; Location: 4th Floor; Hours: 10a-10p
Game Room; Location: Main Floor; Hours: 10a-10p
Work Share; Location: First Floor; Hours: 10a-10p

Bark Park; Location: Building 4000 & 1000; Hours 24 hours

Is there an amenity fee? If so, what does this amenity fee include?

Yes $15 – helps to keep the amenities clean, stocked and repairs completed as needed.

Is there a guest suite here and what is the reservation process?

No.

How do I schedule a tour at this community?

You’re welcome to schedule a tour through our website or by giving our office a call. Walk‑ins are always welcome as well!

Do you offer in-person, virtual or self-guided tours?

In-Person.

How soon can I move in?

This week.

How do I apply for an apartment?

Online.